Contact

We are here to help. Whether you have a question about an order, need sizing advice, or want to know more about one of our styles, our team at Ricci Apparel is ready to assist you. Reach out through any of the channels below and we will get back to you as quickly as possible.

 

Get in touch

Store name: Ricci Apparel
Email: support@ricciapparel.com
Phone: +13076219073
Support hours: Monday – Friday, 9:00 AM – 5:00 PM CT
Response time: Within 24 hours on business days. Weekend messages are answered on Monday.

If you are contacting us about an existing order, please include your order number in your message — you will find it in your confirmation email. This allows us to assist you faster.

How we can help you

 

Order status and tracking

If you are waiting for a shipping update or your tracking number is not showing results yet, contact us with your order number and we will look into it for you. You can also track your order at any time on our Track Your Order page.

Returns and exchanges

Not the right fit or changed your mind? We accept returns within 30 days of delivery. Get in touch with your order number and reason for return and we will guide you through the process step by step. Full details are available in our Return & Refund Policy.

Sizing and product questions

Not sure whether a dress runs true to size, or want to know more about the fabric of a specific style? Send us a message and we will give you an honest answer so you can shop with confidence.

General inquiries

For anything else — payments, promotions, or general questions about Ricci Apparel — feel free to reach out. No question is too small.

 

Send us a message

Prefer to write to us directly from this page? Fill in the form below and we will respond within one business day.

Company Information

Legal entity: Our Beautiful Country LLC
Company number (EIN): 98-1901601
Registered address: 75 E 3RD ST, Sheridan, WY, 82801, USA